Terms and conditions of use of the Zarbaft Jam website
Terms and Conditions of Use for Zarbaft Jam Website
Dear User, please read the following terms carefully before using the services of the Zarbaft Jam website. Accessing the site and utilizing its services implies your full awareness and complete acceptance of these terms and conditions. Furthermore, placing an order at any time constitutes your acceptance of all the rules and policies of Zarbaft Jam.
Please note that these terms and conditions supersede all prior agreements.
General Terms
All activities and services provided on the Zarbaft Jam website comply with the laws of the Islamic Republic of Iran, the Electronic Commerce Law, and the Consumer Rights Protection Law. Users are also obligated to observe these laws. Should there be any modifications to the site’s rules, procedures, or services in the future, these changes will be published and updated on this very page. Continued use of the site constitutes your acceptance of any such changes.
Definition of a User
A user or customer is defined as any individual who registers their information on the Zarbaft Jam website to utilize its services or place an order. Under the framework of the Electronic Commerce Law, a consumer is defined as an individual who purchases goods or services for personal use rather than for commercial activities.
Electronic Communications
When you use Zarbaft Jam’s services, place an order, or contact us via email and communication forms, these interactions are conducted electronically. The company’s responses may also be delivered via email, phone calls, SMS, or other communication methods registered by the user. The contact information provided by users in their profile is recognized as their official, verified data, and all correspondence and notifications will be routed through these channels. Additionally, users may receive informational SMS messages or emails regarding services, new products, or special offers. If you do not wish to receive such messages, you may opt out by adjusting your account settings.
Privacy Policy
Zarbaft Jam deeply respects users’ privacy and is strictly committed to protecting their personal information. The data provided by users is utilized solely to deliver better services, process orders, and communicate effectively with our customers. All content published on the Zarbaft Jam website—including texts, images, graphics, logos, designs, and other intellectual property—is the exclusive property of this company. Any unauthorized use, reproduction, or exploitation of this content without official written permission is strictly prohibited and subject to legal action.
Order Registration, Processing, and Delivery
A working day at Zarbaft Jam is defined as Saturday through Thursday (excluding official public holidays). Orders placed during this timeframe are processed accordingly. Zarbaft Jam consistently strives to process and dispatch all registered orders as swiftly as possible. However, if a product becomes out of stock after an order has been placed, the company reserves the right to cancel the order and refund the paid amount. In such scenarios, the customer has the option to select an alternative product. Users are required to enter their personal information—including their full name, address, and contact number—completely and accurately when placing an order. In the event of incomplete or incorrect data entry, the user assumes full responsibility for any resulting delays or non-delivery. Furthermore, the address registered during checkout will be designated as the delivery address on the invoice and cannot be modified once the order is finalized. Delivery of orders is exclusively carried out to precise, verifiable addresses; we do not deliver to public locations such as cafes, restaurants, hotels, or similar venues.
